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Equifax Security Breach

At Banterra, we strive to keep you secure and also informed on cybersecurity issues that may affect your privacy.

Equifax is one of the three nationwide credit-reporting agencies that track and rate financial history of consumers; Banterra Bank, like other financial institutions, provides consumer information to this credit-reporting agency.

On Sept. 7, 2017, Equifax informed the public of a data breach to their system, yet stating, “No Evidence of Unauthorized Access to Core Consumer or Commercial Credit Reporting Databases.”

Regardless, we advise our customers to be aware of this breach, to review information provided by Equifax, and to utilize their service in determining if your information has been compromised.

The information compromised in Equifax’s data breach included names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. In addition, credit card numbers for approximately 209,000 U.S. consumers, and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers, were accessed.

The breach occurred sometime between mid-May through July; actual hack was discovered on July 29th.

For Equifax breach information, go to www.equifaxsecurity2017.com. You can click on the “Potential Impact” tab on this site to determine if your information has been compromised. You can also call 1-866-447-7579 for information; the call center is open every day (including weekends) from 7:00 am to 1:00 am Eastern Time.

In addition to the Equifax Potential Impact website, Equifax will send direct mail notices to consumers whose credit card numbers or dispute documents with personal identifying information were impacted.

To see recommended courses of action the Federal Trade Commission has provided on the breach, go to www.consumer.ftc.gov.

If you would like to place a security freeze on your Equifax credit information, please visit www.freeze.equifax.com/Freeze and follow the instructions provided.

Banterra Bank strives to keep our customers informed; we are not making recommendations of action or inaction, it is important for you to consider what may be the best option for you.